At Chameleon Garden Perfumery, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.chameleongarden.com), make a purchase, or interact with us.

1. Information We Collect

When you browse or shop from our store, we may collect:

• Personal Information: Your name, email address, shipping and billing address, phone number, and payment information.

• Order Details: Products purchased, order value, order history.

• Device Information: IP address, browser type, device type, and browsing behavior (via cookies and analytics tools).

• Communication Info: Any messages or emails you send to us.

2. How We Use Your Information

We use your personal data to:

• Process and ship your orders.

• Communicate with you regarding your orders or customer service inquiries.

• Send order confirmations and shipping updates.

• Improve our website and customer experience.

• Send occasional marketing emails (only with your consent).

3. Sharing Your Information

We only share your information with trusted third parties when necessary to operate our business, such as:

• Payment processors (e.g., PayPal, Stripe).

• Shipping carriers (e.g., national postal services, couriers).

• Website analytics services (e.g., Google Analytics).

• Our website hosting provider (Hostinger or similar).

We never sell or rent your personal data to third parties.

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings if you prefer.

5. Data Retention

We retain your personal data for as long as needed to fulfill your order or comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

6. Your Rights (GDPR if applicable)

If you are located in the European Union, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent to marketing at any time.

• Lodge a complaint with your local data protection authority.

7. Security

We use secure encryption (SSL) and best practices to keep your data safe. However, no online system is 100% secure, so please take appropriate precautions when sharing personal data online.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to request, update, or delete your data, please contact us at chameleongardenperfumery@gmail.com

Privacy Policy